ASQA’s Audit Model
We understand that an audit can be an onerous task for some providers. ASQA’s student-centred audit approach, introduced in late 2016, are organised around five key phases of;
- Student experience;
- Marketing and recruitment;
- Support and progression;
- Training and assessment; and
Depending on the provider registration, an audit will focus on regulatory standards including:
- Standards for RTOs 2015
- The National Code 2018
- ELICOS National Standards 2018
A sample mapping table is provided below (Ref: ASQA, 2018):
ASQA may conduct site audits for new registration applications, extension of scope, new CRICOS location/campus, capacity increases, compliance review or audits prompted by complaints or change in management.
Audit Preparation & Assistance
We assist providers with planned, structured, and quality-focussed external (e.g. ASQA) audit preparation that includes;
- Compliance review and internal audit
- Detailed report on non-compliances and areas for improvement
- Suggested remedies and rectifications
- Audit strategy
- Audit attendance
- Post-audit rectifications/responses
We emulate ASQA’s audit process and help providers have a rigorous internal review process, and an opportunity to rectify non-compliances internally, prior to an ASQA audit. An internal audit/review usually takes 1-2 days on-site. A formal report is provided with all the non-compliances and areas of improvement identified – with recommendations for rectifications and improvements. We also assist with implementation of quality measures and operational improvements.
We can also assist with post-audit rectifications if ASQA has provided the advice.
Complete information on ASQA’s audit process can be found at;
ASQA Audits: https://www.asqa.gov.au/asqa-audits
Contact us if you need more information on audits and how can we best assist you in your situation.